Showing posts with label Experiential Marketing. Show all posts
Showing posts with label Experiential Marketing. Show all posts

Wednesday, March 19, 2014

Trends Impacting Events in 2014




At the end of every year we all scramble to put together a list of trends we think will be huge in the year to come. Rarely do we stop per quarter to note whether any of the trends are actually taking off, or whether something else may have popped up instead. Here are a list of the trends I currently see making headway in the event industry:

1. Digital Check In
 2014 seems to be the year of streamlining the check in process for events. Its something that event producers and attendees have grumbled about for years, but very little was available to help make checking in and receiving credentials easier. This year it seems like event start ups have finally streamlined the process enough for planners to take a leap of faith and try them out. Startups like Check in Easy,  Boomset and Eventfarm are helping to provide platforms to avoid long lines, paper and the dreaded "Can you spell your last name for me again?"

Registration tables are being replaced by brand ambassadors holding iPads loaded with check in lists and attendees are simply a button press away from admittance. FINALLY!

2. Experiences Vs. Selling Points
This trend seems to be continuing from last year. As marketing and event budgets rise, we are seeing more clients understanding that providing an experience is a better way to reach their target market and ultimately maximize ROI instead of just ramming selling points down potential customers' throats. Hopefully, this trend wont ever go away.

3. Increase in Budgets
Budgets have been tight since 2008. If you ask any planner who has been in the business for a while they will tell you that budgets are always tight when it comes down to producing events. 2014 seems to be the year where budgets are on a slight uptick. Not sure whether it is because it costs a little more to create a cohesive and integrated experience or whether client's are starting to feel more confident in Events as a medium for selling and marketing. Whatever it is, it's good.

4. No More Hotels Venues
Hotel venues aren't bad, don't get me wrong. They just aren't always the perfect place for your event. As budgets rise a little, clients are able to start looking beyond hotel venues. It's now trendy to rent out a warehouse build the raw space into what you need it to be. Finding odd and off the beaten track venues are in.

5. Event Start Ups
I think it might have taken a while for event startups to streamline their data and understand exactly what it is us event planners "need" to help us produce. Finally there are some great helpful companies whose sole goal is to make my life as a planner easier. I currently love: Gravy, Boomset, Socialtables, and GetMeConnected. All you have to do is type in Event StartUps into your search engine and you will see how many pop up. And they are good!

There are two other trends I am watching right now to see whether they really take off.

1. I am seeing a lot of events have much nicer websites and interfaces. There are links to live feeds, content marketing made easy, push functions to social media outlets and each page is pretty and easy to use. I am also happy to see SplashThat is rising in the ranks. It offers a nice, simple and clean interface that is easy for us producers to use, but even easier for attendees to navigate.

2. Second trend is linking causes to B to C events. Philanthropy and events have always gone hand in hand. Galas, fundraisers and auctions have always been a preferred way to drum up some cash for a great cause. Now we are seeing causes being linked to guerrilla events, cocktail parties, daytime luncheons and more. Whether it's a portion of your registration fee or just the press and buzz it helps garner, I am seeing more and more BtoC events featuring a cause.




Tuesday, March 6, 2012

Experiential Marketing & Customer Engagement




In yesterday's post I discussed the most simple definition of Experience Marketing. The underlying necessity for knowing your customer and using that knowledge to create an experience that will be worthy to them and ultimately provide you with the engagement you are seeking for your brand or product.

Here are some examples of great experiential pieces. They were successful because at their core they spoke to customers on a behavioral level, and the experience was deeply rooted in what the brand and product had to offer.


The Mercedes Benz Tweet Fleet
Mercedes Benz wanted to promote their park assist feature in their cars. The app helps you find parking spaces in your area, and navigates you to the spot. Knowing people's frustration with finding a parking spot in an urban environment, especially around the holiday's was the main impetus for this great campaign. Mecedes Benz created the Tweet Fleet, and their experiential campaign was born. The company had cars driving around Stuttgart, Germany tweeting empty spaces with geo-tags so that followers were alerted to the space and it's location via the navigation system.




Not only was Mercedes Benz one of the most popular brands through out all platforms of Social Media in Germany for the duration of the campaign, it was in the Top 3 of talked about brands. A win-win for customers, who considered the Tweet Fleet Park Assist campaign a game, but for the brand who received accolades, and a lot of unsolicited press. Great buzz always works!


Also check out my Four Fun Interactive Campaigns post from last week. The T-Mobile Live Angry Birds promotion was a clear success and a personal favorite. T-Mobile, wanting to promote themselves in Barcelona, created a live Angry Birds game in a public space. It's not a far stretch to associate T-Mobile with virtual and gaming fun. They capitalized on the incredibly fun and popular game, and customers who engaged had fun. Fun they will associate not only with the game, but with T-Mobile. Check out the video and see the looks on everyone's faces. There is a community feel that just made this campaign perfect!




Have your own example of a great Experiential piece? Share it with me and let's talk about it!


Related Topics:
Check out the Experiential Marketing Forum for more on Experience Marketing.


[Cover image courtesy of sylvainpaillard.com]